Mozilla Firefox Error: Page isn't redirecting





Mozilla Firefox browser was launched in the year 2004 and is since then proven to be a browser that truly works to preserve the privacy of its users. Firefox is owned by the non-profit organization – Mozilla, which believes that convenience and privacy should work hand in hand. It is used by more than 250 Million users all over the globe!

In this article, we are going to focus on the ‘The page isn’t redirecting properly’ error found commonly on Firefox browser unlike on any other browsing platforms. Many prefer Mozilla Firefox to protect their data from advertising companies and others who gather it.

Let us first learn about the error and its cause before jumping into its solution!

Features of Mozilla Firefox browser

Firefox web browser provides lots of unique privacy tools when compared to other browsers, some of them are:

  • Pop-up blocker
  • Anti-phishing
  • Anti-malware
  • Prevents fraudulent websites
  • Keeps the default setting to prevent data theft through advertisements and flash contents that tend to check out everything that you browse about.
  • Mozilla Firefox was one of the first web browsers to allow users to browse on the private browser such that all the data and cookies were erased after closing it.
  • Since it is an open-source browser, it is used by developers at every corner of the world.
  • The browser is user-friendly and can be customized accordingly, as there is a wide range of add-ons and personas available.
  • With the help of the library of personas and add-ons, you can change their Firefox browser however you like.
  • The tab management is very effective as you can easily categorize the cluster of tabs under different categories.

The page isn’t redirecting properly error

This error occurs when you are browsing a particular URL or website. This can be due to the following reasons:

  • Mozilla Firefox has the default option set to not accept cookies. So accepting and enabling to use of cookies might solve it.
  • The cache and cookies in the browser can cause this error.
  • Sometimes if the cookies stored in the browser are corrupted then this might happen.

This error is usually followed by the message stating that “Firefox has detected that the server is redirecting the request for this address in a way that will never complete”.

  • This means that the browser is unable to reach the destination location as it is being looped in a cycle, that is, looping between the same links.
  • This problem is faced usually between the directing links with ‘www’ and without ‘www’ or between HTTPS connection and non HTTPS connection.

This error is faced by several Mozilla Firefox users and lots have complaints about it have been made. Different solutions work for each of their issues, so here we will be discussing all the possible solutions to resolve this problem!

Solutions for when the page isn’t redirecting properly error in Firefox

Some of the tips that have helped users to overcome this error are discussed here.

1. Clearing browser cookies 

This is the most common solution for such an error and is usually the right one! To know how to clear the cookies on your Mozilla Firefox browser, follow these steps:

  • Open the Mozilla Firefox web browser on your device.
  • Search for the three horizontal bars at the top right corner of your screen.
  • Click it to open a menu with options. Select the ‘Preferences’ option from the list.
  • Select the ‘Privacy and Security’ option from the panel on the left side of the page.
  • Scroll to find the ‘Cookies and Site Data’ option and click it.
  • A dialog box would appear with the list of options with checkboxes, which are:
    1. Cookies and Site data
    2. Cached Web Content
  • The amount of data stored for the above-mentioned cookies and the cached content is also shown.
  • Check both the options.
  • Click on the ‘Clear’ option. This will clear the cookies as well as cached web content.
  • Now close your browser and re-open it for further use.

This solution is effective for most cases but if the problem persists, try the other steps mentioned below.

2. Restart Mozilla Firefox

Restarting the browser might help you to overcome this error. To restart the Mozilla Firefox browser follow these steps:

  • Open the web browser.
  • Select and open the options from the three horizontal bars at the top right corner.
  • Open the ‘Preferences’.
  • Select ‘Privacy and Security’ from the left panel.
  • Scroll down to find the ‘History’ option.
  • Open the drop-down menu to select ‘Use custom settings for history’.
  • Click on the following options:
  • After this, a dialog box would appear asking if you want to restart the browser.
  • Select ‘Restart Firefox Now’.

3. Completely refreshing the browser

This is another troubleshooting technique that might prove to be a solution for this error. Follow these steps to do so:

Open your browser followed by selecting the three horizontal bars at the top right corner.

Select the ‘Help’ option.

Scroll down to open ‘Troubleshooting Information’.

  • Two options would be provided:
  • Click on ‘Refresh option’. This would affect the add-ons on the browser.
  • Confirm this by clicking the ‘Refresh Firefox’ again.
  • If you want to operate under safe mode, then click the restart option, and confirm it.
  • After fully refreshing the Firefox browser, try opening the link or URL and prevent the error.

Once the browser restarts, the link or URL could be accessed without any hindrances.

These are the few solutions that would help you to work over the error-‘the page isn’t redirecting properly error’ in Firefox and use the privacy protected and user-friendly browser for all the sites. Hope this article helped you with all the possible options to fix your Mozilla Firefox browsers.

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