Microsoft Outlook Issues: How To Fix Them For A Smoother Experience?





Microsoft Outlook is one of the most popular communication applications in the world. First launched in 1996 as Hotmail, Outlook has been consistent throughout the year. Professionals and students around the world use Microsoft Outlook to do presentations and projects. With that being said, no application is perfect, and Microsoft Outlook has some issues that need to be resolved. But what are these Microsoft Outlook issues? In this article, we will talk about some of the common issues and solutions to fix them. 

Some of the Common Microsoft Outlook Issues 2021

To help you deal with the common Microsoft outlook issues, we have covered the solutions as well here. So, let's get started. 

1. Outlook stuck on loading profile

It is one of the most common Microsoft Outlook problems. Over time, notes, emails, calendar entries, attachments, etc., keep getting accumulated in the Outlook PST, making it abnormally large. It may cause an 'Outlook stuck at loading profile' issue.


  • The first solution is to reduce PST file size. Users need to clean anything that is causing the PST to bloat up. 
  • Delete all the unwanted emails and clear the trash. 
  • Another thing users can do is archiving. Archive the emails by year. This will save large amounts of data to the disk, which will leave space in PST.

2. Outlook not working or not responding?

Many Outlook add-ins can make Outlook slow and can cause the app to crash. Some other reasons for this issue can be a corrupt Outlook profile, corruption in an Outlook data file, etc. 


  • To see whether add-ins are the root of the problem, start Outlook in safe mode and see if it performs better. If it does not perform any better, then the issue lies somewhere else. 
  • If it does, go to Outlook's Trust Center and disable any suspicious plug-ins that might be corrupting your system. Restart the Outlook once done with the procedure. 
  • If disabling Outlook add-ins does not resolve this issue, then try recreating the Outlook profile.

3. Outlook PST is corrupted

 A corrupt PST file can cause inaccessibility of users' data since Outlook won't allow it to open. 


  • The ScanPST.exe, a built-in Microsoft utility, can prove very useful in this situation. Users can find it in their Outlook installation folder and just run it.
  • If the utility fails to fix PST file corruption or freezes, Stellar Repair for Outlook software can help.

4. Sending out spam emails

Users may get to know from other contacts that they have received a spam email from the user while they have no intention to send them an email. 

Spam mails

This can prove embarrassing if the client is of high priority and the email sent is inappropriate. 


  • The cause of this issue is either the user's email account is hacked or a malware-infected computer with access to the user's email address. 
  • Changing the password can help with the hacking situation, but if the user cannot do so, they should contact support immediately and report the issue.
  • If the computer is virus-infected, then scan the entire device with a reliable antivirus. 
  • Also, inform your contacts about this situation to be aware of such an issue as well. 

5. Microsoft Outlook issues with email

Users may find that the Outlook settings do not match each other when it is installed on more than one computing device. Downloading an email on both devices can also lead to inconsistency.


Follow these instructions to resolve this problem:

  • Copy the PST file from one computer to the other manually and then restart the Outlook. 
  • Switch to IMAP protocol that syncs the mail on the server with Outlook.

Also, read- Learn How To Use Mobile As Keyboard For Your PC

Microsoft Outlook Issues Troubleshooting and Fixes

Here are some Microsoft Outlook issues troubleshooting and fixes-

Processing message solution

To fix this issue, follow these steps-

  1. Use the Windows key + R keyboard shortcut to open the Run command.
  2. Type "outlook.exe /safe" command and press Enter to start Outlook in safe mode
  3. Click the OK button.
  4. Close the Outlook (Safe Mode) app.

Launch the app normally once you have completed all these steps. Users should no longer get stuck with the "Processing" message.

How to Install Windows 10 and Office Updates?

Sometimes Windows 10 and Office apps may have some missing patches that can cause them not to function properly, even though they have automatic updates.

Users may have to check for the latest updates if their Outlook refuses to work or is constantly lagging. 

Installing Windows updates

  1. Open Settings.
  2. Click on Update & Security.
  3. Click on Windows Update.
  4. Click the Check for updates button.

Installing Office updates

  1. Open Outlook.
  2. Click on File.
  3. Click on Office Account.
  4. Click the Update Options button located on the right-side.
  5. Click the Update Now option.

How to Fix Outlook Reinstalling Office?

Sometimes Outlook may not respond or experience problems because of installation issues. Outlook utility is a feature that is included by Microsoft Office that can help to fix this issue. 

Follow these steps to resolve this problem:

  1. Open Settings.
  2. Click on Apps.
  3. Click on Apps & features.
  4. Select the Office installation.
  5. Click the Modify button.
  6. Select repair option
  • Quick repair: This feature resolves most of the issues using files that are already stored in the device to repair the user's version of Office. 
  • Online repair (recommended): This feature repairs every issue with Office, but it requires an internet connection. 
  1. Click the Repair button.
  2. Click the Repair button again.

The device will do a clean reinstallation of Microsoft Outlook once you are done with these steps. This will resolve the reinstalling issue.  

How to Create a New Outlook Profile?

If users face many issues with their Outlook profile, there is a chance that a misconfiguration may be causing the problem, or the profile might be damaged. 

Follow these steps to create a new Outlook profile-

  1. Open Control Panel.
  2. Click on User Accounts.
  3. Click on Mail.
  4. Click the Show Profiles button.
  5. Click the Add button.
  6. Under "Profile name," enter a descriptive name for the profile and click OK
  7. Type the password and email address of your primary account previously configured on Outlook and click Next.
  8. Continue with any additional on-screen directions as directed and click Finish.
  9. In the "General" tab from "Show Profiles," select the Prompt for a profile to be used. Click Apply
  10. Click Ok and open Outlook
  11. Use the "Profile Name" drop-down menu, and select the new profile and click Ok.


Millions of users choose Microsoft Outlook as their preferred communication and project management application. Sometimes, users may face some Microsoft Outlook issues, but they can be resolved quickly by using the steps mentioned in this article. We will be waiting for the future Microsoft Outlook updates and see what they bring in the future. 

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